Having been commissioned to deal with what the large commissioning Charity describe as a “difficult, complex and sensitive issue in our Charity” a Board member writes as follows “The mediation process lasted a week and I was present as a member of the Board for a good part of the process and was profoundly affected by what I witnessed. At the beginning deeply entrenched opinions and distrust were clearly in evidence which I wasn’t sure could or would be resolved. However as the week developed and with the careful, prayerful, gentle, inclusive guidance of Peter Bartlett the truth slowly emerged, misunderstandings were clarified, misinformation highlighted and by the end of the process there was a powerful healing and reconciliation. The process also highlighted systemic weakness in the organisation and we look forward to addressing these in the coming months to ensure that the kind of issues that took us to this point won’t be repeated. I believe we will look back on this as a watershed moment for the organisation from which we moved forward in a stronger better footing.
